.hct-page{margin:0;background:#f4f6f8;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:#15202b}
.hct-wrap{max-width:520px;margin:0 auto;padding:28px 16px 60px}
.hct-card{background:#fff;border:1px solid #e5e7eb;border-radius:16px;padding:24px 22px;box-shadow:0 8px 30px rgba(15,35,60,.06)}
.hct-card h1{margin:0 0 8px;font-size:21px}
.hct-card p{margin:0 0 16px;color:#5b6773;font-size:13.5px;line-height:1.5}
.hct-wrap label{display:block;margin:12px 0;font-size:13px;font-weight:700;color:#374151}
.hct-wrap input[type=tel],.hct-wrap input[type=text],.hct-wrap textarea{display:block;width:100%;margin-top:5px;padding:11px 12px;border:1px solid #d1d5db;border-radius:10px;font:500 15px/1.4 inherit;box-sizing:border-box}
.hct-wrap textarea{resize:vertical}
.hct-btn{appearance:none;border:0;border-radius:10px;background:#7c3aed;color:#fff;padding:12px 18px;font:800 14px/1 inherit;cursor:pointer;margin-top:6px}
.hct-btn-sm{padding:8px 12px;font-size:12px;text-decoration:none;display:inline-block}
.hct-link-btn{appearance:none;border:0;background:none;color:#7c3aed;font:700 13px/1 inherit;cursor:pointer;text-decoration:underline;padding:0}
.hct-link-form{margin-top:10px;text-align:center}
.hct-notice{padding:10px 14px;border-radius:10px;font-size:13px;margin-bottom:14px}
.hct-notice-error{background:#fee2e2;color:#991b1b}
.hct-topbar{display:flex;justify-content:space-between;align-items:center;margin-bottom:14px;font-size:13px;color:#4b5563}
.hct-list-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:6px}
.hct-list-head h1{margin:0}
.hct-empty{color:#6b7280;font-size:13.5px}
.hct-ticket-row{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:13px 0;border-top:1px solid #f1f5f9;text-decoration:none;color:#15202b}
.hct-ticket-row:first-of-type{border-top:0}
.hct-ticket-subject{font-weight:600;font-size:14px;display:flex;align-items:center;gap:7px}
.hct-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#7c3aed}
.hct-ticket-status{font-size:11px;font-weight:800;padding:4px 9px;border-radius:999px;white-space:nowrap}
.hct-status-aberto{background:#fee2e2;color:#991b1b}
.hct-status-em_andamento{background:#fef3c7;color:#92400e}
.hct-status-resolvido{background:#dcfce7;color:#166534}
.hct-status-fechado{background:#e5e7eb;color:#374151}
.hct-thread{margin:14px 0}
.hct-msg{padding:11px 14px;border-radius:12px;margin-bottom:9px;background:#f9fafb}
.hct-msg-staff{background:#f5f3ff}
.hct-msg small{color:#6b7280;font-size:11px}
.hct-msg p{margin:5px 0 0;font-size:14px;line-height:1.5}
.hct-reply-form textarea{margin-bottom:8px}

/* v4.11.40 — sininho de notificações no topo do portal do cliente */
.hct-topbar-right{display:flex;align-items:center;gap:14px}
.hct-bell{position:relative;text-decoration:none;font-size:18px;line-height:1}
.hct-bell-badge{position:absolute;top:-7px;right:-9px;background:#dc2626;color:#fff;border-radius:999px;padding:1px 5px;font-size:10px;font-weight:800}