:root{--nxwa-green:#0c8f5b;--nxwa-green-dark:#075e54;--nxwa-ink:#12212d;--nxwa-muted:#6c7a86;--nxwa-line:#dce4e8;--nxwa-bg:#eef3f4;--nxwa-panel:#fff}.nexxseo-whatsapp-operator-page{overflow:hidden!important}.nexxseo-whatsapp-operator-page #wpadminbar{display:none!important}.nxwa-operator{position:fixed;inset:0;z-index:999999;background:var(--nxwa-bg);color:var(--nxwa-ink);font-family:Inter,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;display:flex;flex-direction:column}.nxwa-operator *{box-sizing:border-box}.nxwa-operator button,.nxwa-operator input,.nxwa-operator textarea,.nxwa-operator select{font:inherit}.nxwa-operator-topbar{height:68px;flex:0 0 68px;background:linear-gradient(135deg,#075e54,#0a765c);color:#fff;display:flex;align-items:center;justify-content:space-between;padding:0 20px;box-shadow:0 3px 16px rgba(7,62,54,.18);position:relative;z-index:10}.nxwa-operator-brand,.nxwa-operator-user{display:flex;align-items:center;gap:10px}.nxwa-operator-logo{width:42px;height:42px;border-radius:14px;background:rgba(255,255,255,.14);display:grid;place-items:center}.nxwa-operator-logo svg{width:25px;height:25px;fill:none;stroke:#fff;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.nxwa-operator-brand small,.nxwa-operator-brand strong{display:block}.nxwa-operator-brand small{font-size:9px;letter-spacing:.13em;opacity:.7}.nxwa-operator-brand strong{font-size:16px}.nxwa-operator-user>span{display:inline-flex;align-items:center;gap:6px;border:1px solid rgba(255,255,255,.18);padding:6px 9px;border-radius:999px;font-size:11px}.nxwa-operator-user>span:before{content:"";width:8px;height:8px;border-radius:50%;background:var(--nxwa-dept-color)}.nxwa-operator-user b{font-size:12px}.nxwa-operator-user button,.nxwa-operator-user a{border:0;background:rgba(255,255,255,.12);color:#fff;text-decoration:none;border-radius:9px;padding:7px 9px;font-size:11px;cursor:pointer}.nxwa-operator-user button.is-muted{opacity:.65}.nxwa-operator-notice{margin:10px 14px 0;padding:11px 13px;border-radius:13px;background:#fff6dc;border:1px solid #ecd996;display:flex;align-items:center;justify-content:space-between;gap:12px}.nxwa-operator-notice div{display:grid}.nxwa-operator-notice strong{font-size:12px}.nxwa-operator-notice span{font-size:11px;color:#786836}.nxwa-operator-notice button{border:0;border-radius:9px;background:#163b5e;color:#fff;padding:8px 11px;font-weight:800;font-size:11px;cursor:pointer}.nxwa-operator-app{min-height:0;flex:1;display:grid;grid-template-columns:360px minmax(0,1fr);padding:14px;gap:14px}.nxwa-operator-list,.nxwa-operator-thread{min-width:0;min-height:0;background:#fff;border:1px solid var(--nxwa-line);border-radius:18px;overflow:hidden;box-shadow:0 10px 30px rgba(25,47,63,.07)}.nxwa-operator-list{display:flex;flex-direction:column}.nxwa-operator-list-head{padding:15px 16px 10px;display:flex;align-items:center;justify-content:space-between}.nxwa-operator-list-head strong,.nxwa-operator-list-head small{display:block}.nxwa-operator-list-head strong{font-size:18px}.nxwa-operator-list-head small{font-size:10px;color:var(--nxwa-muted);margin-top:2px}.nxwa-operator-list-head button{width:34px;height:34px;border-radius:10px;border:1px solid var(--nxwa-line);background:#f8fafb;font-size:20px;cursor:pointer;color:#31506a}.nxwa-operator-search{margin:0 13px 10px;border:1px solid var(--nxwa-line);background:#f4f7f8;border-radius:11px;display:flex;align-items:center;padding:0 10px}.nxwa-operator-search span{color:#71808b;font-size:18px}.nxwa-operator-search input{border:0!important;box-shadow:none!important;background:transparent!important;width:100%;padding:9px!important;outline:0}.nxwa-operator-filters{display:flex;gap:5px;padding:0 13px 11px;overflow:auto}.nxwa-operator-filters button{white-space:nowrap;border:1px solid var(--nxwa-line);background:#fff;color:#596875;border-radius:999px;padding:6px 10px;font-size:10px;font-weight:800;cursor:pointer}.nxwa-operator-filters button.is-active{background:#e1f4e9;border-color:#b9dfc8;color:#0a7049}.nxwa-operator-conversations{min-height:0;flex:1;overflow:auto;border-top:1px solid #edf1f3}.nxwa-operator-conversation{width:100%;display:grid;grid-template-columns:45px minmax(0,1fr) auto;gap:10px;text-align:left;border:0;border-bottom:1px solid #edf1f3;background:#fff;padding:12px 13px;cursor:pointer;color:var(--nxwa-ink)}.nxwa-operator-conversation:hover,.nxwa-operator-conversation.is-active{background:#f1f7f4}.nxwa-operator-conversation.is-active{box-shadow:inset 4px 0 var(--nxwa-green)}.nxwa-operator-avatar{width:43px;height:43px;border-radius:50%;display:grid;place-items:center;background:linear-gradient(135deg,#d8ebe3,#c6ddd4);color:#14543f;font-weight:900;font-size:12px;flex:none}.nxwa-operator-conversation-copy{min-width:0}.nxwa-operator-conversation-copy strong,.nxwa-operator-conversation-copy small,.nxwa-operator-conversation-copy em{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.nxwa-operator-conversation-copy strong{font-size:13px;margin:1px 0 4px}.nxwa-operator-conversation-copy small{font-size:11px;color:#667581}.nxwa-operator-conversation-copy em{font-style:normal;font-size:9px;color:#80909a;margin-top:6px}.nxwa-operator-conversation-copy em i{display:inline-block;width:7px;height:7px;border-radius:50%;background:var(--dept);margin-right:5px}.nxwa-operator-conversation-meta{text-align:right}.nxwa-operator-conversation-meta time{font-size:9px;color:#84919a;display:block}.nxwa-operator-conversation-meta b{display:inline-grid;place-items:center;min-width:20px;height:20px;padding:0 5px;margin-top:7px;border-radius:999px;background:#20a96b;color:#fff;font-size:10px}.nxwa-operator-thread{display:flex;position:relative;background:#e9efed}.nxwa-operator-thread-empty{margin:auto;text-align:center;color:var(--nxwa-muted)}.nxwa-operator-thread-empty span{display:block;font-size:48px;filter:grayscale(1);opacity:.35}.nxwa-operator-thread-empty strong{display:block;color:var(--nxwa-ink);font-size:19px;margin-top:8px}.nxwa-operator-thread-empty p{font-size:12px}.nxwa-operator-thread-content{width:100%;min-height:0;display:flex;flex-direction:column}.nxwa-operator-thread-head{height:64px;flex:0 0 64px;background:#fff;border-bottom:1px solid var(--nxwa-line);display:flex;align-items:center;padding:8px 13px;gap:10px;position:relative;z-index:3}.nxwa-operator-back{display:none;border:0;background:transparent;font-size:34px;line-height:1;color:#31506a;padding:0 4px;cursor:pointer}.nxwa-operator-thread-person{min-width:0;flex:1}.nxwa-operator-thread-person strong,.nxwa-operator-thread-person small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.nxwa-operator-thread-person strong{font-size:14px}.nxwa-operator-thread-person small{font-size:10px;color:var(--nxwa-muted);margin-top:2px}.nxwa-operator-claim{border:0;border-radius:10px;background:#e0f4e8;color:#087448;font-size:10px;font-weight:900;padding:8px 10px;cursor:pointer}.nxwa-operator-actions{width:34px;height:34px;border-radius:50%;border:0;background:#f0f3f5;font-size:20px;cursor:pointer}.nxwa-operator-action-menu{position:absolute;right:12px;top:55px;width:210px;background:#fff;border:1px solid var(--nxwa-line);border-radius:12px;box-shadow:0 15px 40px rgba(12,35,51,.18);padding:6px;z-index:20}.nxwa-operator-action-menu button,.nxwa-operator-action-menu label{width:100%;display:block;text-align:left;border:0;background:#fff;padding:9px 10px;border-radius:8px;font-size:11px;color:#2c3d49}.nxwa-operator-action-menu button:hover{background:#f0f5f3}.nxwa-operator-action-menu label{font-weight:800}.nxwa-operator-action-menu select{width:100%;margin-top:5px;border:1px solid var(--nxwa-line);border-radius:7px;padding:6px;font-size:11px}.nxwa-operator-messages{min-height:0;flex:1;overflow:auto;padding:20px;display:flex;flex-direction:column;gap:8px;background-color:#e8efec;background-image:radial-gradient(circle at 1px 1px,rgba(18,71,54,.08) 1px,transparent 0);background-size:19px 19px}.nxwa-operator-message{max-width:min(690px,78%);padding:9px 11px;border-radius:12px;background:#fff;box-shadow:0 2px 7px rgba(19,42,55,.08);align-self:flex-start;border-bottom-left-radius:3px}.nxwa-operator-message.is-outbound{align-self:flex-end;background:#d9f1df;border-bottom-left-radius:12px;border-bottom-right-radius:3px}.nxwa-operator-message p{margin:0;font-size:13px;line-height:1.45;color:#172630}.nxwa-operator-message a{display:inline-block;margin-bottom:6px;text-decoration:none;color:#126e50;font-size:11px;font-weight:800}.nxwa-operator-message footer{text-align:right;color:#7b888f;font-size:9px;margin-top:5px}.nxwa-operator-composer{background:#fff;border-top:1px solid var(--nxwa-line);padding:9px 11px;display:grid;grid-template-columns:38px minmax(0,1fr) 42px;gap:8px;align-items:end;position:relative}.nxwa-operator-composer>button{height:38px;border:0;border-radius:50%;cursor:pointer}.nxwa-operator-composer>[data-nxwa-attach]{background:#eef2f4;color:#49606f;font-size:22px}.nxwa-operator-composer>[data-nxwa-send]{background:#0b8e5c;color:#fff;font-size:18px}.nxwa-operator-composer button:disabled,.nxwa-operator-composer textarea:disabled{opacity:.48;cursor:not-allowed}.nxwa-operator-composer textarea{min-height:38px;max-height:120px;resize:none;border:1px solid var(--nxwa-line);border-radius:19px;padding:9px 13px;outline:0;line-height:1.35}.nxwa-operator-file-preview{grid-column:2/4;background:#f3f6f7;border:1px solid var(--nxwa-line);border-radius:9px;padding:7px 9px;display:flex;justify-content:space-between;align-items:center;font-size:10px}.nxwa-operator-file-preview button{border:0;background:transparent;font-size:16px;cursor:pointer}.nxwa-operator-loading{padding:28px 16px;text-align:center;color:#7d8a93;font-size:12px}.nxwa-operator-loading strong,.nxwa-operator-loading span{display:block}.nxwa-operator-toast{position:fixed;left:50%;bottom:24px;transform:translateX(-50%);z-index:100;background:#102d25;color:#fff;padding:11px 16px;border-radius:10px;box-shadow:0 10px 30px rgba(0,0,0,.22);font-size:12px}.nxwa-login-card{max-width:520px;margin:80px auto;padding:28px;background:#fff;border:1px solid #dce4e8;border-radius:18px;box-shadow:0 12px 35px rgba(25,47,63,.09);font-family:system-ui,sans-serif}.nxwa-login-card h2{margin-top:0}.nxwa-login-button{display:inline-block;text-decoration:none;background:#0c8f5b;color:#fff;padding:11px 16px;border-radius:10px;font-weight:800}@media(max-width:900px){.nxwa-operator-topbar{height:60px;flex-basis:60px;padding:0 12px}.nxwa-operator-logo{width:36px;height:36px;border-radius:11px}.nxwa-operator-brand small{display:none}.nxwa-operator-brand strong{font-size:14px}.nxwa-operator-user>span,.nxwa-operator-user b{display:none}.nxwa-operator-user button,.nxwa-operator-user a{padding:6px 7px}.nxwa-operator-notice{margin:7px 8px 0}.nxwa-operator-app{display:block;padding:8px}.nxwa-operator-list,.nxwa-operator-thread{position:absolute;left:8px;right:8px;top:68px;bottom:8px;border-radius:15px;transition:transform .23s ease,opacity .23s ease}.nxwa-operator-notice:not([hidden])~.nxwa-operator-app .nxwa-operator-list,.nxwa-operator-notice:not([hidden])~.nxwa-operator-app .nxwa-operator-thread{top:122px}.nxwa-operator-thread{transform:translateX(105%);opacity:0;pointer-events:none}.nxwa-operator.is-thread-open .nxwa-operator-list{transform:translateX(-105%);opacity:0;pointer-events:none}.nxwa-operator.is-thread-open .nxwa-operator-thread{transform:translateX(0);opacity:1;pointer-events:auto}.nxwa-operator-back{display:block}.nxwa-operator-message{max-width:88%}.nxwa-operator-messages{padding:14px 10px}.nxwa-operator-action-menu{right:8px}.nxwa-operator-toast{bottom:14px;width:calc(100% - 28px);text-align:center}}@media(max-width:480px){.nxwa-operator-notice span{display:none}.nxwa-operator-notice{padding:8px 10px}.nxwa-operator-list,.nxwa-operator-thread{left:0;right:0;bottom:0;border-radius:0;border-left:0;border-right:0;border-bottom:0}.nxwa-operator-app{padding:0}.nxwa-operator-conversation{padding:11px 10px}.nxwa-operator-thread-head{padding:7px 8px}.nxwa-operator-user a{font-size:0}.nxwa-operator-user a:after{content:"Sair";font-size:10px}}

/* v4.11.15 — homologação mobile operacional */
.nxwa-operator{height:var(--nxwa-vh,100dvh);min-height:0;overscroll-behavior:none}
.nxwa-operator-conversations,.nxwa-operator-messages{-webkit-overflow-scrolling:touch;overscroll-behavior:contain}
.nxwa-operator button,.nxwa-operator a,.nxwa-operator select{touch-action:manipulation}
@media(max-width:900px){
  .nxwa-operator{height:var(--nxwa-vh,100dvh);padding-top:env(safe-area-inset-top);padding-bottom:env(safe-area-inset-bottom)}
  .nxwa-operator-topbar{padding-left:max(12px,env(safe-area-inset-left));padding-right:max(12px,env(safe-area-inset-right));min-height:60px}
  .nxwa-operator-list,.nxwa-operator-thread{bottom:max(0px,env(safe-area-inset-bottom))}
  .nxwa-operator-thread-head{min-height:60px;height:auto;flex-basis:auto}
  .nxwa-operator-back,.nxwa-operator-actions{min-width:44px;min-height:44px}
  .nxwa-operator-claim{min-height:44px;padding:8px 12px}
  .nxwa-operator-search input,.nxwa-operator-composer textarea,.nxwa-operator-action-menu select{font-size:16px!important}
  .nxwa-operator-composer{grid-template-columns:44px minmax(0,1fr) 48px;padding:8px max(8px,env(safe-area-inset-right)) calc(8px + env(safe-area-inset-bottom)) max(8px,env(safe-area-inset-left));align-items:end}
  .nxwa-operator-composer>button{width:44px;height:44px;min-width:44px;min-height:44px}
  .nxwa-operator-composer textarea{min-height:44px;border-radius:22px;padding:11px 14px;max-height:120px;overflow:auto}
  .nxwa-operator-file-preview{grid-column:1/-1;min-height:38px;gap:8px;overflow:hidden}
  .nxwa-operator-file-preview span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
  .nxwa-operator-conversation{min-height:68px}
  .nxwa-operator-filters{scrollbar-width:none;-webkit-overflow-scrolling:touch}
  .nxwa-operator-filters::-webkit-scrollbar{display:none}
  .nxwa-operator-message{max-width:90%;word-break:break-word;overflow-wrap:anywhere}
}
@media(max-width:430px){
  .nxwa-operator-topbar{height:56px;flex-basis:56px}
  .nxwa-operator-list,.nxwa-operator-thread{top:56px}
  .nxwa-operator-notice:not([hidden])~.nxwa-operator-app .nxwa-operator-list,.nxwa-operator-notice:not([hidden])~.nxwa-operator-app .nxwa-operator-thread{top:112px}
  .nxwa-operator-brand strong{max-width:155px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .nxwa-operator-thread-person small{max-width:65vw}
  .nxwa-operator-messages{padding:12px 8px}
  .nxwa-operator-message{max-width:94%;padding:9px 10px}
}

/* v4.11.20 — Atendimento ao Cliente multicanal */
.nxwa-operator-channels{display:flex;gap:6px;padding:0 13px 10px;flex-wrap:wrap}.nxwa-operator-channels button{display:grid;place-items:center;width:32px;height:32px;flex-shrink:0;border:1px solid var(--nxwa-line);background:#fff;color:#5e6d78;border-radius:9px;cursor:pointer}.nxwa-operator-channels button.is-active{background:#0c8f5b;border-color:#0c8f5b;color:#fff}
.nxwa-catalog-picker{position:relative;margin-top:8px;background:#fff;border:1px solid var(--nxwa-line);border-radius:12px;box-shadow:0 14px 40px rgba(0,0,0,.14);padding:10px;max-width:280px}
.nxwa-catalog-picker-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:6px;font-size:13px}
.nxwa-catalog-picker-head button{border:0;background:none;font-size:18px;cursor:pointer;color:#8a97a0}
.nxwa-catalog-picker-list{display:grid;gap:5px;max-height:220px;overflow-y:auto}
.nxwa-catalog-picker-item{text-align:left;border:1px solid var(--nxwa-line);background:#f9fafb;border-radius:8px;padding:8px 10px;font-size:12.5px;cursor:pointer}
.nxwa-catalog-picker-item:hover{background:#eef7f1;border-color:#0c8f5b}
.nxwa-operator-channels button.is-blinking{animation:nxwa-channel-blink 1.1s ease-in-out infinite}
@keyframes nxwa-channel-blink{0%,100%{background:#fff;border-color:var(--nxwa-line);color:#5e6d78}50%{background:#fee2e2;border-color:#f87171;color:#b91c1c}}.nxwa-operator-avatar{position:relative}.nxwa-channel-mini{position:absolute;right:-3px;bottom:-2px;min-width:18px;height:18px;padding:0 3px;border:2px solid #fff;border-radius:7px;background:#087a55;color:#fff;display:grid;place-items:center;font-style:normal;font-size:7px;line-height:1;letter-spacing:.02em}.nxwa-top-link{font-weight:800;color:#fff!important;text-decoration:none!important;opacity:.82;padding:6px 4px}.nxwa-top-link:hover{opacity:1;text-decoration:underline!important}.nxwa-operator-list{overflow:hidden}.nxwa-operator-list .nxwa-operator-filters{border-top:1px solid #f0f3f4;padding-top:9px}.nxwa-operator-loading span{margin-top:4px;line-height:1.45}
@media(max-width:900px){.nxwa-operator-channels{padding-left:10px;padding-right:10px}.nxwa-top-link{display:none!important}}


/* v4.11.21 — fluidez desktop/notebook e identidade CRM */
@media(min-width:901px){
  .nxwa-operator-app{grid-template-columns:clamp(300px,27vw,390px) minmax(0,1fr);gap:10px;padding:10px}
  .nxwa-operator-list,.nxwa-operator-thread{border-radius:14px}
  .nxwa-operator-messages{padding:16px clamp(12px,2vw,28px)}
}
.nxwa-crm-match{display:inline-flex;align-items:center;gap:4px;margin-left:5px;padding:2px 6px;border-radius:999px;background:#e7f6ec;color:#0c7148;font-size:8px;font-style:normal;font-weight:900;vertical-align:middle}

.nxwa-operator-conversation-copy>strong{display:flex;align-items:center;gap:6px;min-width:0}
.nxwa-crm-new{display:inline-flex;align-items:center;border-radius:999px;padding:2px 6px;font-size:9px;font-weight:800;line-height:1.2;background:#f1f4f7;color:#647084;border:1px solid #dce2e8;white-space:nowrap}

/* NexxoSEO 4.11.25 — ações comerciais no contexto da conversa */
.nxwa-operator-quick-actions{flex:0 0 auto;display:flex;align-items:center;gap:7px;padding:7px 10px;background:#f8fbfa;border-bottom:1px solid var(--nxwa-line);overflow-x:auto;scrollbar-width:thin}.nxwa-operator-quick-actions[hidden]{display:none!important}.nxwa-quick-context{display:grid;min-width:max-content;padding-right:7px;border-right:1px solid var(--nxwa-line)}.nxwa-quick-context b{font-size:10px;color:#087448}.nxwa-quick-context small{font-size:9px;color:var(--nxwa-muted);max-width:150px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.nxwa-quick-action{min-width:max-content;border:1px solid #d9e5e1!important;background:#fff!important;color:#24483c!important;text-decoration:none!important;border-radius:9px!important;padding:7px 9px!important;font-size:10px!important;font-weight:850!important;line-height:1.1!important;cursor:pointer}.nxwa-quick-action:hover{border-color:#9fcfbc!important;background:#eef8f3!important}.nxwa-quick-action.is-primary{background:#e0f4e8!important;border-color:#b8dfc9!important;color:#087448!important}.nxwa-quick-action:disabled,.nxwa-quick-action.is-disabled{opacity:.42!important;cursor:not-allowed!important}@media(max-width:700px){.nxwa-operator-quick-actions{padding:6px 8px}.nxwa-quick-context{display:none}.nxwa-quick-action{padding:7px 8px!important;font-size:9.5px!important}}

/* v4.11.27 · identificação visual das mensagens automáticas do Chatbot Yaxx */
.nxwa-operator-message.is-chatbot{border:1px solid rgba(12,143,91,.16);background:linear-gradient(145deg,#e3f5e8,#d9f1df)}
.nxwa-chatbot-identity{display:flex;align-items:center;gap:7px;margin:-2px 0 7px;padding-bottom:6px;border-bottom:1px solid rgba(12,143,91,.13)}
.nxwa-chatbot-icon{width:27px;height:27px;flex:0 0 27px;border-radius:8px;display:grid;place-items:center;overflow:hidden;background:#fff;border:1px solid rgba(12,143,91,.15);box-shadow:0 2px 6px rgba(15,55,42,.08)}
.nxwa-chatbot-icon img{width:100%;height:100%;object-fit:contain;display:block;padding:2px}
.nxwa-chatbot-icon svg{width:18px;height:18px;color:#087448}
.nxwa-chatbot-identity>span:last-child{min-width:0;display:grid;line-height:1.05}
.nxwa-chatbot-identity b{font-size:10px;color:#0b6847;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.nxwa-chatbot-identity small{font-size:8px;color:#6c7a86;margin-top:2px;letter-spacing:.03em}
@media(max-width:680px){.nxwa-chatbot-icon{width:25px;height:25px;flex-basis:25px}.nxwa-chatbot-identity b{font-size:9px}}
/* v4.11.66 · dono do atendimento visível e trava entre colaboradores */
.nxwa-operator-conversation-copy .nxwa-operator-owner{display:inline-flex!important;align-items:center;max-width:100%;margin-top:5px;padding:3px 7px;border-radius:999px;background:#eef4f7;color:#526471;font-size:9px;font-weight:850;line-height:1.2;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.nxwa-operator-conversation-copy .nxwa-operator-owner.is-mine{background:#dcfce7;color:#166534}.nxwa-operator-conversation-copy .nxwa-operator-owner.is-free{background:#eff6ff;color:#1d4ed8}.nxwa-operator-conversation-copy .nxwa-operator-owner.is-locked{background:#fff1f2;color:#9f1239}
.nxwa-operator-conversation.is-locked{background:#fbfcfd;cursor:not-allowed}.nxwa-operator-conversation.is-locked:hover{background:#fff7f7}.nxwa-operator-conversation.is-locked .nxwa-operator-avatar{filter:saturate(.7);opacity:.82}.nxwa-operator-conversation.is-locked .nxwa-operator-conversation-meta:after{content:"ocupado";display:block;margin-top:6px;font-size:8px;font-weight:900;text-transform:uppercase;letter-spacing:.06em;color:#be123c}


/* v4.11.78 — Atendimento desktop em proporção WhatsApp Web */
.nxwa-operator-toolbar{display:contents}
@media(min-width:901px){
  .nxwa-operator-topbar{height:64px;flex-basis:64px;padding:0 18px}
  .nxwa-operator-app{grid-template-columns:clamp(420px,34.5vw,520px) minmax(0,1fr);gap:0;padding:0}
  .nxwa-operator-list,.nxwa-operator-thread{border-radius:0;box-shadow:none;border-top:0;border-bottom:0}
  .nxwa-operator-list{border-left:0;border-right:1px solid #dfe5e8}
  .nxwa-operator-thread{border-left:0;border-right:0}
  .nxwa-operator-list-head{min-height:58px;padding:13px 17px 8px}
  .nxwa-operator-list-head strong{font-size:20px}
  .nxwa-operator-list-head small{font-size:11px}
  .nxwa-operator-list-head button{width:38px;height:38px;font-size:22px}
  .nxwa-operator-search{height:42px;margin:0 14px 8px;padding:0 11px;border-radius:12px}
  .nxwa-operator-search input{font-size:14px!important;padding:10px 8px!important}
  .nxwa-operator-toolbar{display:flex;align-items:center;gap:8px;padding:0 14px 9px;border-bottom:1px solid #edf1f3;overflow:hidden}
  .nxwa-operator-toolbar .nxwa-operator-channels{flex:0 0 auto;display:flex;flex-wrap:nowrap;gap:5px;padding:0;border:0}
  .nxwa-operator-toolbar .nxwa-operator-channels button{width:34px;height:34px;border-radius:10px}
  .nxwa-operator-toolbar .nxwa-operator-filters{flex:1;min-width:0;display:flex;gap:5px;padding:0;border:0!important;overflow-x:auto;scrollbar-width:none}
  .nxwa-operator-toolbar .nxwa-operator-filters::-webkit-scrollbar{display:none}
  .nxwa-operator-toolbar .nxwa-operator-filters button{padding:7px 10px;font-size:10.5px}
  .nxwa-operator-conversations{border-top:0}
  .nxwa-operator-conversation{grid-template-columns:52px minmax(0,1fr) auto;gap:12px;min-height:82px;padding:13px 15px}
  .nxwa-operator-avatar{width:50px;height:50px;font-size:13px}
  .nxwa-operator-conversation-copy strong{font-size:14px}
  .nxwa-operator-conversation-copy small{font-size:12px;line-height:1.35}
  .nxwa-operator-conversation-copy em{font-size:10px;margin-top:3px}
  .nxwa-operator-conversation-copy .nxwa-operator-owner{font-size:9.5px;margin-top:5px;padding:4px 7px}
  .nxwa-operator-conversation-meta time{font-size:10px}
  .nxwa-operator-thread-head{height:70px;flex-basis:70px;padding:9px 18px;gap:12px}
  .nxwa-operator-thread-person strong{font-size:16px}
  .nxwa-operator-thread-person small{font-size:11px}
  .nxwa-operator-claim{font-size:11px;padding:9px 12px}
  .nxwa-operator-actions{width:38px;height:38px}
  .nxwa-operator-quick-actions{padding:8px 14px;gap:8px}
  .nxwa-operator-messages{padding:22px clamp(24px,4vw,68px);gap:9px}
  .nxwa-operator-message{max-width:min(760px,76%);padding:10px 12px;border-radius:12px}
  .nxwa-operator-message p{font-size:14px;line-height:1.48}
  .nxwa-operator-message footer{font-size:10px}
  .nxwa-operator-composer{padding:10px 16px;grid-template-columns:44px minmax(0,1fr) 48px;gap:10px}
  .nxwa-operator-composer>button{height:44px;width:44px}
  .nxwa-operator-composer textarea{min-height:44px;font-size:14px;padding:11px 14px;border-radius:22px}
}
@media(min-width:901px) and (max-width:1100px){
  .nxwa-operator-app{grid-template-columns:420px minmax(0,1fr)}
  .nxwa-operator-toolbar{gap:5px;padding-left:10px;padding-right:10px}
  .nxwa-operator-toolbar .nxwa-operator-channels{gap:4px}
  .nxwa-operator-toolbar .nxwa-operator-channels button{width:31px;height:31px}
  .nxwa-operator-toolbar .nxwa-operator-filters button{padding:6px 8px;font-size:10px}
}
/* v4.12.36: editar mensagem enviada — botão de lápis discreto (aparece no
   hover) + formulário inline de edição, no mesmo estilo do composer. */
.nxwa-operator-message{position:relative}
.nxwa-operator-msg-edit{position:absolute;top:4px;right:6px;width:20px;height:20px;border:0;border-radius:6px;background:rgba(255,255,255,.7);color:#49606f;font-size:11px;line-height:20px;text-align:center;cursor:pointer;opacity:0;transition:opacity .15s}
.nxwa-operator-message:hover .nxwa-operator-msg-edit{opacity:1}
.nxwa-operator-message.is-outbound .nxwa-operator-msg-edit{background:rgba(255,255,255,.55)}
.nxwa-operator-edit-form{display:flex;flex-direction:column;gap:6px;margin-top:2px}
.nxwa-operator-edit-form textarea{width:100%;min-height:38px;max-height:120px;resize:vertical;border:1px solid rgba(12,71,54,.25);border-radius:9px;padding:7px 9px;font-size:12.5px;font-family:inherit;line-height:1.4;outline:0;background:#fff}
.nxwa-operator-edit-actions{display:flex;justify-content:flex-end;gap:6px}
.nxwa-operator-edit-actions button{border:0;border-radius:8px;padding:5px 10px;font-size:11px;font-weight:700;cursor:pointer;background:#eef2f4;color:#49606f}
.nxwa-operator-edit-actions button.is-primary{background:#0b8e5c;color:#fff}
.nxwa-operator-edit-actions button:disabled{opacity:.5;cursor:not-allowed}
/* v4.12.38: mídia recebida/enviada exibida de verdade, tipo WhatsApp Web —
   antes qualquer mídia virava só um link genérico "Abrir arquivo". */
.nxwa-operator-media-image{display:block;margin:0 0 6px;border-radius:9px;overflow:hidden;max-width:280px}
.nxwa-operator-media-image img{display:block;width:100%;height:auto;max-height:320px;object-fit:cover;background:#e4e9eb}
.nxwa-operator-media-video{display:block;margin:0 0 6px;max-width:280px;max-height:320px;border-radius:9px;background:#000}
.nxwa-operator-media-audio{display:block;margin:0 0 6px;width:240px;max-width:100%}
.nxwa-operator-media-doc{display:inline-block;margin-bottom:6px;text-decoration:none;color:#126e50;font-size:11px;font-weight:800}
/* v4.12.39: status comercial da conversa — badge no cabeçalho + seção no menu de ações */
.nxwa-operator-stage-badge{flex:0 0 auto;padding:4px 9px;border-radius:999px;font-size:10px;font-weight:800;white-space:nowrap}
.nxwa-operator-action-menu hr{border:0;border-top:1px solid #edf1f3;margin:6px 0}
.nxwa-operator-action-menu label[data-nxwa-stage],.nxwa-operator-action-menu label:has(select[data-nxwa-stage]){font-weight:800}
.nxwa-operator-action-menu select[data-nxwa-stage]{width:100%;margin-top:5px;border:1px solid var(--nxwa-line);border-radius:7px;padding:6px;font-size:11px}
/* v4.12.44: responder a mensagem específica, igual WhatsApp Web */
.nxwa-operator-msg-reply{position:absolute;top:4px;right:28px;width:20px;height:20px;border:0;border-radius:6px;background:rgba(255,255,255,.7);color:#49606f;font-size:11px;line-height:20px;text-align:center;cursor:pointer;opacity:0;transition:opacity .15s}
.nxwa-operator-message:hover .nxwa-operator-msg-reply{opacity:1}
.nxwa-operator-message.is-outbound .nxwa-operator-msg-reply{background:rgba(255,255,255,.55)}
.nxwa-operator-quote{margin:0 0 6px;padding:5px 8px;border-left:3px solid #0b8e5c;border-radius:4px;background:rgba(11,142,92,.08);font-size:11px;color:#3f5a52;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}
.nxwa-operator-message.is-outbound .nxwa-operator-quote{border-left-color:rgba(255,255,255,.6);background:rgba(255,255,255,.14);color:rgba(255,255,255,.85)}
.nxwa-operator-reply-preview{display:flex;align-items:center;gap:10px;padding:8px 12px;border-top:1px solid var(--nxwa-line);background:#f4f7f6}
.nxwa-operator-reply-preview-body{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px}
.nxwa-operator-reply-preview-body strong{font-size:10.5px;font-weight:800;color:#0b8e5c}
.nxwa-operator-reply-preview-body span{font-size:12px;color:#49606f;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.nxwa-operator-reply-preview button{flex:0 0 auto;border:0;background:transparent;color:#8a9aa2;font-size:13px;cursor:pointer}


/* v4.12.61 · anexos no Atendimento ao Cliente — prévia + processamento estilo WhatsApp */
.nxwa-operator-file-preview{grid-column:1/4!important;padding:9px 10px!important;display:block!important;overflow:hidden}
.nxwa-operator-file-preview[hidden]{display:none!important}
.nxwa-file-preview-main{display:grid;grid-template-columns:42px minmax(0,1fr) 30px;gap:10px;align-items:center}
.nxwa-file-thumb,.nxwa-file-icon{width:42px;height:42px;border-radius:9px;background:#e7efec;display:grid;place-items:center;overflow:hidden;font-size:20px;font-weight:900;color:#315b4f}
.nxwa-file-thumb img{width:100%;height:100%;object-fit:cover;display:block}
.nxwa-file-copy{min-width:0}
.nxwa-file-copy strong,.nxwa-file-copy small,.nxwa-file-copy span{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.nxwa-file-copy strong{font-size:11px;color:#20313d}
.nxwa-file-copy small{font-size:9px;color:#70808b;margin-top:2px}
.nxwa-file-copy span{font-size:9px;font-weight:800;color:#557068;margin-top:3px}
.nxwa-operator-file-preview.is-uploading .nxwa-file-copy span{color:#0b7956}
.nxwa-operator-file-preview.is-error{border-color:#efb6b6;background:#fff5f5}
.nxwa-operator-file-preview.is-error .nxwa-file-copy span,.nxwa-operator-file-preview.is-error .nxwa-file-icon{color:#a53636}
.nxwa-operator-file-preview [data-nxwa-file-remove]{width:30px;height:30px;border:0!important;border-radius:50%;background:#fff!important;color:#5f6c75;font-size:20px;line-height:1;cursor:pointer;display:grid;place-items:center}
.nxwa-file-progress{height:4px;background:#dfe8e5;border-radius:999px;overflow:hidden;margin:8px 1px 0}
.nxwa-file-progress[hidden]{display:none!important}
.nxwa-file-progress i{height:100%;width:0;display:block;background:#0b8e5c;border-radius:999px;transition:width .18s ease}
.nxwa-operator-file-preview.is-uploading .nxwa-file-progress i{min-width:4%}
@media(max-width:480px){.nxwa-file-preview-main{grid-template-columns:38px minmax(0,1fr) 28px;gap:8px}.nxwa-file-thumb,.nxwa-file-icon{width:38px;height:38px}.nxwa-file-copy small{white-space:normal;line-height:1.25}}

/* v4.12.84 · Qualificação comercial sincronizada pela Yaxx */
.nxwa-qualification-legend{display:flex;gap:7px;align-items:center;padding:8px 13px 10px;border-top:1px solid #edf1f3;background:#fbfcfd;overflow-x:auto;scrollbar-width:none}
.nxwa-qualification-legend::-webkit-scrollbar{display:none}.nxwa-qualification-legend span{display:inline-flex;align-items:center;gap:5px;white-space:nowrap;color:#667581;font-size:9px;font-weight:800}.nxwa-qualification-legend span i{width:8px;height:8px;border-radius:50%;background:var(--q);box-shadow:0 0 0 3px color-mix(in srgb,var(--q) 14%,transparent)}.nxwa-qualification-legend b{margin-left:auto;white-space:nowrap;color:#6d4bd3;font-size:8.5px;font-weight:900}
.nxwa-operator-conversation{border-left:4px solid var(--qual-color,#dce4e8)!important;padding-left:10px!important}.nxwa-operator-conversation.is-active{box-shadow:inset 3px 0 color-mix(in srgb,var(--qual-color,#0c8f5b) 35%,transparent)!important;background:#f7faf9}.nxwa-qualification-chip{display:inline-flex!important;align-items:center;gap:4px;width:max-content;max-width:100%;margin:5px 0 1px;padding:3px 7px;border:1px solid color-mix(in srgb,var(--qual-color) 28%,white);border-radius:999px;background:color-mix(in srgb,var(--qual-color) 9%,white);color:color-mix(in srgb,var(--qual-color) 78%,#172033);font-size:8.5px!important;font-style:normal!important;font-weight:900;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
@media(max-width:600px){.nxwa-qualification-legend{padding-left:10px;padding-right:10px}.nxwa-qualification-legend b{display:none}.nxwa-operator-conversation{padding-left:9px!important}}

/* v4.12.98.23 · CTA de alertas como pop-up fechável, sem deslocar a central */
.nxwa-operator-notice{position:fixed!important;top:82px!important;left:50%!important;right:auto!important;transform:translateX(-50%)!important;width:min(460px,calc(100vw - 28px))!important;margin:0!important;padding:18px 58px 18px 18px!important;border-radius:16px!important;background:#fffdf5!important;border:1px solid #efd88e!important;box-shadow:0 18px 55px rgba(16,45,37,.22)!important;z-index:1000002!important;align-items:center!important;gap:14px!important}
.nxwa-operator-notice[hidden]{display:none!important}
.nxwa-operator-notice>div{display:grid!important;gap:3px!important;min-width:0!important;flex:1!important}
.nxwa-operator-notice strong{font-size:14px!important;color:#20313d!important}
.nxwa-operator-notice span{font-size:11px!important;color:#746634!important;line-height:1.4!important}
.nxwa-operator-notice-activate{white-space:nowrap!important;background:#0b8e5c!important;color:#fff!important;border:0!important;border-radius:10px!important;padding:9px 12px!important;font-weight:900!important;cursor:pointer!important}
.nxwa-operator-notice-close{position:absolute!important;top:8px!important;right:9px!important;width:30px!important;height:30px!important;padding:0!important;display:grid!important;place-items:center!important;border:0!important;border-radius:50%!important;background:transparent!important;color:#7b888f!important;font-size:22px!important;line-height:1!important;cursor:pointer!important}
.nxwa-operator-notice-close:hover{background:#f1f4f3!important;color:#20313d!important}
.nxwa-operator-notice:not([hidden])~.nxwa-operator-app .nxwa-operator-list,.nxwa-operator-notice:not([hidden])~.nxwa-operator-app .nxwa-operator-thread{top:auto!important}
@media(max-width:600px){.nxwa-operator-notice{top:70px!important;padding:15px 46px 15px 15px!important;align-items:flex-start!important;flex-direction:column!important}.nxwa-operator-notice-activate{width:100%!important}.nxwa-operator-notice span{display:block!important}}


/* v4.12.98.24 · central standalone: estado inicial limpo e sem coluna fantasma */
.nxwa-operator-thread-content[hidden],.nxwa-operator-thread-empty[hidden]{display:none!important}
.nxwa-operator-thread{min-width:0!important;overflow:hidden!important}
.nxwa-operator-thread-empty{width:100%!important;min-width:0!important;margin:0!important;display:flex!important;flex-direction:column!important;align-items:center!important;justify-content:center!important;padding:40px!important;background:linear-gradient(180deg,#edf3f1 0%,#e8efec 100%)!important}
.nxwa-operator-thread-empty[hidden]{display:none!important}
.nxwa-operator-thread-empty span{width:76px;height:76px;display:grid!important;place-items:center;border-radius:24px;background:rgba(255,255,255,.72);box-shadow:0 12px 32px rgba(35,72,60,.08);font-size:38px!important;margin-bottom:8px}
.nxwa-operator-thread-empty strong{font-size:22px!important;letter-spacing:-.02em;margin-top:8px!important}
.nxwa-operator-thread-empty p{max-width:340px;margin:6px auto 0!important;text-align:center;color:#72817c!important;font-size:12px!important;line-height:1.5}
.nxwa-operator-thread-content:not([hidden]){display:flex!important;width:100%!important;min-width:0!important;flex:1 1 auto!important}
@media(min-width:901px){
  .nxwa-operator-app{height:calc(100vh - 64px)!important;min-height:0!important}
  .nxwa-operator-list,.nxwa-operator-thread{height:100%!important}
}